Contact Us

 

Please do not contact us for the following items as we are unable to assist due to time constraints:
Requests for help servicing a watch yourself, inquiries on what we sold a watch for in the past, or for us to provide an appraisal (valuation) of a watch you own. Also please note that we do not sell parts at this time. Thank you for understanding our focus on dedicated restoration services. 

This is a private restoration workshop dedicated to the careful and deliberate return of vintage and modern timepieces to working life. My approach is not transactional—it is thoughtful, meticulous, and slow by design. Before contacting me, please understand the following: I accept a very limited number of commissions each year. Each watch is restored individually, by hand, with no outsourcing or shortcuts. This is not general repair work—it is deep, respectful restoration for collectors who value the process as much as the outcome. Project intake is scheduled in advance via a reservation system. Watches are typically held for several months depending on complexity and my broader project calendar. Only watches aligned with the focus and ethos of my work are accepted. These are often watches with technical or historical significance or personal meaning. In order to review your watch for servicing, we request all customers follow the three steps outlined below. This assures expectations are met.

1. Review the ClockSavant Servicing Approach video below
2. Pre-Register: The information you provide for pre-registration is only used for the purposes of reviewing your watch for possible servicing. Click here to pre-register.
3. Send an email with the following information to  contact_inquiry@clocksavant.com with (1) front and outside back pictures of your watch, (2) a description of current running/functioning (3) any service history you are aware of, and (4) a summary of what this timepiece means to you. I work most deeply with watches that hold personal, historical, or emotional significance. In a few sentences, share what led you to seek restoration now and what this watch represents to you or your family. (5) This will open a support ticket in our system allowing us to efficiently collaborate.

We are based in North Carolina (United States). 

Please review the ClockSavant Servicing Approach video below:  

 

 

 

ClockSavant is not affiliated and/or associated with Rolex S.A., Rolex USA, or any of their respective subsidiaries or affiliates. We are not an authorized Rolex dealer. We are not an authorized Rolex Service Center.